Terms & Conditions

3. Client Responsibilities & Delays

For us to effectively act as your backend corporate team, we require timely cooperation and accurate information. As a client, you agree to the following:

• Accurate Information: You must provide complete, accurate, and up-to-date corporate documents, financial records, and credentials required for GeM/CPPP registrations and legal filings.
• Timely Approvals & OTPs: Many government portals require real-time OTP authentication. You agree to provide OTPs, digital signatures (DSC), and approvals within the requested timeframes to prevent session timeouts and missed tender deadlines.
• Delays on Client's End: VigoraX Global will not be held responsible for missed tender deadlines, late filing legal penalties, or IT project delays if they are caused by the client's failure to provide necessary documents, content, or approvals on time.

4. Payment Terms & Invoicing

To maintain seamless backend operations and dedicated resource allocation, our payment structure is strictly enforced:

• Advance Payments: Unless explicitly stated in a custom Service Level Agreement (SLA), all services—specifically GeM registrations, initial IT development phases, and monthly retainer packages—require upfront payment before our team initiates work.
• Taxes: All listed prices, proposals, and quotes are exclusive of applicable Goods and Services Tax (GST) and other statutory government fees unless specifically mentioned.
• Late Suspensions: For ongoing corporate subscriptions (Virtual CFO, HR, IT maintenance), invoices must be cleared within 5 business days of generation. Overdue payments may result in a temporary suspension of services until dues are cleared.

5. Intellectual Property & Confidentiality

Protecting business assets and trade secrets is a core priority for both parties:

• IP Ownership: For IT, web development, and digital marketing projects, VigoraX Global retains full ownership of all source code, design files, and ad campaign structures until the final invoice is paid in full. Upon full payment, the intellectual property rights for the finalized deliverables are transferred to you.
• Strict Confidentiality (NDA Standard): We treat all client data—including profit margins, trade secrets, vendor networks, and specific tender bidding amounts—as highly confidential. We will never disclose this information to competitors or unauthorized third parties.
• Data Usage: We will only use or share your documents with official entities (e.g., uploading to government portals, MCA, or GeM) as strictly required to fulfill our service obligations to you.